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[quote] I honestly suggest, before you do any further programming on ejukebox, that you build a system that provides a permanent registration code for everyone (both new users and those registered already). Serials should be sent out right after paypal verifies the visa card, automatically. [/quote] Fishy, Paypal orders are supposed to get a key right away but for some reason it doesn't always work right, so as soon as I see an order come in I email the person their code. I realize how having to wait for a new code when you upgrade/reinstall windows/format, etc is a pain but if you need a new code that means you have a 30 day trial. I actually do send out new code requests within around 15 days (sometimes 20, sometimes 5, sometimes the same day)...people complain because: emails bounce or get treated as spam...people forget to enter their APP ID#...people email instead of using the web form...people ask for multiple new codes every month like its all for the same computer. In the end they all get their codes. I just hate when people complain in the forums after sending an email (I get a ton of spam because i get everything@audiosoft.net in my box) and do not post their APP ID# or even give me a hint as to what their real name is. How am I supposed to make sure they are taken care of when I do not know who they are? I would love to have a system that is pirate proof and gave a permanent reg key...it would save me allot of headache. It would have to be a internet enabled key - that is the only way and even that has some major drawbacks. If it is not internet enabled (or based on hardware) then the reg code is not secure at all...if a single code gets out that would mean I would receive even less for all my effort. Why get your credit card out when you can just lookup a serial on the internet? Part of the problem is that people tend to think Audiosoft is some big company. They want immediate response. When they don't get it they complain and think Audiosoft is ignoring them. I really do care allot about my customers and I want to make sure everyone gets their new key before their trial is up. I wish every CPU had an accessible unique serial number which could be used for registration purposes...it would be so easy to create a reg system for that. I also wish I had enough money to get by on...that way I could just give eJukebox away for free and not have to worry about it. Until then you will all have to bear with me while I get paypal working correctly, get regular credit card orders back online, make instructions for reg code requests more clear, reply to all the reg code requests, reply to all the forum posts from people who did not even fill out the webform yet, try to think up a new reg system and get 4.0 out the door and on to all your PCs. [quote] Personally I would love to reinstall windows myself [/quote] Go for it! You will get your new reg code way before the trial is up.
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